Secure Shopping

Transaction security

We use PayPal to process all payments for us, including credit/debit cards, so you can rest assured that any transaction you make at ScreenDepot is being processed by the most secure and trusted Payment Service Provider.

PayPal is a global leader in online payments with over 20 million UK accounts. With PayPal, you can pay using your credit card, debit card, bank account or PayPal balance. You do not need to have a PayPal account in order to pay with your credit/debit card.

How do we protect your personal information?

Whenever you enter transaction information on our website, such as credit/debit card details during checkout, or while signing in and updating your account, you will notice this is done using web pages which their URL address begins with https (instead of http). These pages send us the information you input using the Secure Sockets Layer (SSL) protocol, which means the information is encrypted and cannot be intercepted or read by anyone as it travels from your computer to our secure servers.
By clicking on the padlock icon that appears in your browser's URL window whenever you visit a secure webpage at ScreenDepot, you can see that GeoTrust has verified the identity of the website, signed its SSL certificate and that the connection of all https pages is encrypted using 256-bit encryption.

Please note that your transaction information, such as credit/debit card details, is not being stored on our servers. It is being processed directly by our payment service provider, PayPal. Therefore, from the moment you enter your credit/debit card details on our website, only PayPal can see those details and store them on their secure servers.

Verified by Visa and MasterCard SecureCode

To give you even more confidence when shopping online with us, ScreenDepot.co.uk participates in Verified by Visa and MasterCard SecureCode for added online payment security. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit/debit card. It is aimed at protecting your card against unauthorised use when shopping online. These services are now a standard security measure implemented across most online shopping websites.

You may have already registered your card to Verified by Visa or MasterCard SecureCode in the past, but if you haven't and your card qualifies, your card issuing bank may prompt you to register to one of these services when you make an online payment at websites, including at ScreenDepot.co.uk. If prompted with a message window from your card issuing bank during checkout, simply follow the onscreen instructions. This process will create a security password (different to your card PIN) for use on all participating websites when you shop online. If you are already registered to one of these services, you may be prompted by your card issuing bank to enter your existing password for either Verified by Visa or MasterCard SecureCode.

Please note that this process is not initiated by ScreenDepot.co.uk. Your bank presents you with an onscreen message that only you can see and the information you provide back passes directly from you to your bank via Secure Sockets Layer protocol.

If you're unsure about this service, you may be able to complete your order without registering but your card issuer will eventually require you to register to continue shopping online.

To learn more about these services, visit Verified by Visa and MasterCard SecureCode websites by clicking on the icons above.

Account password

Please keep your ScreenDepot.co.uk account password secure and private. You may change your password at any time by signing in to your account and visiting My Account->Account Information->Change Password.
In case you have forgotten your password, you can go to Sign In and click on Forgotten Your Password? You will receive an email with a link to reset your password to a new one.

Email security

We will never send you emails asking for your credit card details, card PIN number, bank account details or for your account password. If you receive an email claiming to be from ScreenDepot asking you to send or confirm such information, disregard the request and please forward the email to security@screendepot.co.uk.